Indo Natura Exporter supplies selected Indonesian natural and agricultural products including coffee, coco fiber, coco peat, coconut products, Aceh patchouli oil, honey, spices, herbs and other natural commodities.
INDO NATURA EXPORTER
Frequently Asked Questions
Everything you need to know about our products, samples, bulk orders, shipping, payment and international export process.
Our products are sourced from Indonesia, including Aceh and other producing regions according to the product category.
Product specifications and quality requirements are coordinated with our suppliers and processors before an order is confirmed.
Yes. Buyers can request product samples before proceeding with a bulk order.
The standard maximum sample quantity is 3 Kg per product.
MOQ depends on the product. For example, Liberica Coffee Powder currently has a bulk MOQ of 500 Kg per order.
We accept export inquiries from Asia, the Middle East, Europe, North America, South America, Africa and Oceania.
Yes. Air freight is generally suitable for samples and smaller shipments, while sea freight is commonly used for bulk cargo.
Our standard payment method is T/T (Telegraphic Transfer).
Samples generally require 100% advance payment upon invoice. Bulk orders may use 50% down payment on Proforma Invoice and 50% before cargo release, subject to the agreed commercial terms.
Export documentation depends on the product, destination country, shipping method and applicable regulations.
Green Legacy is our sustainability initiative connecting international trade with environmental responsibility, including responsible sourcing, reforestation and support for local communities.
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